| Adapter: | available at reception against a deposit. |
| Pharmacy: | the nearest pharmacy is at Salesianergasse 14, 1030 Vienna. |
| Hotellounge: | Hotel lounge and courtyard are at your disposal. |
| Cots: | Cots are at your disposal. |
| Bathrobe: | is included in higher categories and also available in Classic Suites for an additional charge of 10,00 €. |
| Train Station: | Wien Mitte - 1,1 km, Hauptbahnhof - 2,5 km, Westbahnhof - 5,3 km. |
| Bank: | VakifBank International AG - 400m, Am Schubertring 2; Raiffeisenbank International - 500m, Am Stadtpark 9. |
| HiLight Bar: | located in the lobby, open until 1.00 am. |
| Bedding: | are automatically changes every 3 days. We can provide additional duvets or pillows on request. |
| Do not disturb: | hang it ourside of your hotel room door if you do not want to be disturbed or if you do not want the suite cleaned. |
| Fire case: | in Fire Case: - keep closed doors and windows; - see an escape route plan in your suite and in corridors; - leave the building immediately using the stairs and escape routes; - fire extinguishes are licoted in teh hallways. |
| Stamps: | Stamps, envelopes are available at reception. |
| Iron, -Board: | is available on request and free of charge. |
| Iron service: | contact us if you are interested. The return takes place within 2 hours. |
| Check-in: | from 2.00 pm. Early arrival possible by direct bookings and in higher suite categories. |
| Check-out: | till 12.00 am. Late departure is subject to availability and at additional costs. |
| "This & that": | Sewing kit, hygiene- and cosmetic items are available at reception free of charge. |
| E-Mail: | we`ll accept for you during your stay. E-Mail address is: manager@hilighthotel.com |
| Entrances: | The main entrance is at Salesianergasse 2. Outside the reception hours please use the entrance at Ölzeltgasse. Entry with your room card. |
| Feedback | is always warmly wellcome on manager@hilighthotel.com |
| Photocopies: | we`ll be happy to do it for you. Price 0,25 € per sheet (black-white), 0,50 € per sheet (color). |
| Breakfast: | Buffet daily from 6.30 am till 11.00 am. Wiener Breaffast (14,00 €/person) in the suite - till 12.00 am. |
| Luggage: | Luggage room is available during the reception hours. However, the hotel assumes no liability. |
| Luggageservice: | We`ll be happy to help with the luggage. |
| Towels: | We could change your towels daily if required. |
| Slippers: | Receive on request. |
| Pets: | are not allowed. |
| Hotelreservation: | Find out more direct booker advantages and favourable prices. |
| Internet: | High speed internet is available in all suites. Login data can be found on your guest pass. |
| Children: | Children up to the age of 6 stay free of charge in their parents' bed. Charges for extra beds: up to 12 years old – 15€ night&suite, from 12 years old – 30€ night&suite. |
| Copier/Scanner: | Is available at the reception. Cost of a photocopy/scan 0.50 €. |
| Pillows: | We have a variety of pillows and blankets on offer. |
| Charging cable (mobile phones): | are available at reception against a deposit. |
| Minibar: | is in Junior, Prestige, Deluxe suites. Please see our price list for prices. |
| Sewing kit: | Sewing kits are available free of charge at reception. |
| Emergency call: | via reception: 9 Hotel WhatsApp: +43 660 110 9333 or directly: Polizei: 0-133 Fire/Rescue brigade: 0-122 |
| Parking: | You will find underground parking spaces in the garage of the hotel "Intercontinental". Price: €34 per garage space/day. |
| Post: | You could receive incoming mails at the reception. |
| Smoking: | Smoking in the hotel and in the suites is not allowed (including e-cigarettes). If you smoke in the house, you will incur cleaning and fire service costs. |
| Umbrellas: | could be rent or bought at the reception. |
| Cleaning / laundry: | we offer self service cleaning in our laundry room. |
| Restaurant: | We would be happy to help you with table reservations at reception. |
| Rezeption: | is open from 6:30 a.m. to 01:30 a.m. and can be reached from the suite by dialing "9". Outside the reception hours you can reach us at +43 660 110 9333. |
| Safes: | are in all suites. Safe boxes are also available at reception. |
| Sauna: | is open daily from 5:00 p.m. to 10:00 p.m. Ee will be happy to heat it up for you 30 minutes before you visit the sauna. |
| Shoe shine machine: | is on the ground floor. |
| Sightseeing: | Tickets are available at reception. |
| Sports & Freetime: | Our reception is at your disposal for tips on planning your leisure time. |
| City maps: | Available at the reception. |
| Electricity: | 230 V voltage available throughout the house. |
| Taxi: | can be ordered for you at reception. For the trip to the airport, we ask that you book in advance at least 20 minutes before departure. |
| Telephon: | for long distance dial "0" for an overhead line. For suite-to-suite calls, simply dial the desired suite number. |
| Telefax: | We will be happy to send your fax to reception for a fee. |
| Tickets: | The reception team will be happy to help you reserve concert or theater tickets. |
| Fans: | Can be obtained from reception free of charge. |
| Vienna City Card: | For 48h (25,00 €) or 72h (29,00 €) available at the reception. |
| Linen change: | Your bed will be freshly made every 3 days. Please contact the reception if you would like to have your bed linen and towels changed more often. |
| Wake up call: | we will gladly accept your wake-up request. |
| WhatsApp: | Contact us at the number +43 660 4408363. |
| Wireless LAN: | is available free of charge in all public areas. The access code is in your guest pass. |
| Newspapers: | Newspapers and magazines are available at our reception. |
| Extra beds: | We will be happy to provide it to you for a fee. |
